If you have an Old Navy credit card and now you think that you don’t require it anymore then you can cancel it anytime. If you don’t know the process of cancelling the Old Navy credit card then we are here to help you out. In this article, we are going to guide you through the process of cancelling your Old Navy credit card.
In many cases, the reason behind cancelling any credit card is that it charges higher as a higher monthly or yearly annual fee. To avoid such fees, users may think of ending the credit card. But this case is not with the Old Navy credit card as it does not charge any annual fee. But still you wish to close your Old Navy account then we will guide you through this process.
If you have already planned that you want to cancel your Old Navy credit card account in the upcoming months it is advisable to stop using it and pay off your balance. If your balance is not zero then you might not be able to close the account. There are several ways to cancel the Old Navy credit card. We are going to discuss each of them one by one.
Cancel your Old Navy credit card by logging into your account
- Firstly, you need to log in to your Old Navy account.
- If you don’t remember your password then use password manager which helps you to remember your password with ease.
- When you login to your account you can manage the settings.
Cancel your Old Navy credit card by calling the Old Navy customer service department
- To cancel your credit card call on the old navy’s customer service line number 866 – 450 – 5294.
- After connecting the call follow all the instructions given by the customer service team member.
Cancel your Old Navy credit card by sending a letter
- You can send a letter stating that you want to cancel your Old Navy credit card.
- Give all your contact information, account number and other required information.
- Give a clear subject mentioning that you wish to cancel your Old Navy credit card.
- The address to which you need to send a letter is
Synchrony bank
P.0. Box 965003
Orlando, FL 32896- 5003
- When your e-mail is successfully received by the receiver then they will surely reply to you and start the process of cancelling the old Navy credit card.
- You should receive confirmation regarding the closure of your account.
What is the process of cancelling an Old Navy credit card offer deceased loved one
If you have recently lost your loved one who owned an Old Navy credit card then it is your responsibility to cancel it. You should not continue using their credit card until it is not a joint account. However, there are not any specific instructions available on the process of closing your loved one’s Old Navy credit card account but we are going to guide you about some steps which you can follow to cancel the Old Navy credit card of your deceased loved one.
Call the Old Navy customer service department
- You can call the customer service line number 866-450- 5294.
- Follow the instructions given by the customer service team member.
- The customer service team member can ask you to provide a copy of the death certificate for closing the account.
Write an e-mail
- You can also write an email regarding the closure of the Old Navy credit card.
- Note that you should include all the necessary information in the letter including your loved one’s name, contact information and a copy of their death certificate.
- In that email mentioned clearly that it is a request to close their account.
- Make sure you have received a written email confirmation regarding the closure of the account.
Ask for the confirmation
- When the process is completed ensure that you have received a confirmation whether it is in the form of an e-mail or any kind of letter.
- If it is emailed keep the printout with the documents of your loved one’s financial information.
- The confirmation letter or e-mail is a kind of proof that the account of your loved one is closed.
- The confirmation should be in writing so that if any fraud occurs in the future you can easily claim it.
